Feedback from previous guests about their experience.
60%
enjoyed the hotel and would happily stay again
6.0/10
Guest rating
Rooms
7.0
Location
9.3
Service
8.3
Dining
7.3
Guest reviews
6.0/10
based on 5 reviews
8.3
8.3/10 based on 18643 reviews
Doug
United States,
December
2024
7.2/10
I had a decent stay at H2 Hotel Berlin-Alexanderplatz. The location is excellent, just a stone's throw from Alexanderplatz, making it easy to explore the city. While the room was functional and clean, it lacked some amenities like a kettle and had limited toiletries. The breakfast was good, though I wished there were more options like bacon. Overall, it was a satisfying experience considering the price point.
Rooms
7.0
My room was clean and adequately functional, though small. I faced issues with heating, but the staff was accommodating in helping me switch rooms. The mattress was a bit hard, but I managed to get extra pillows.
Service
8.0
The staff were mostly welcoming and helpful. I appreciated them moving my room to one facing the courtyard for a quieter experience. They also provided additional pillows when requested.
Location
9.0
The hotel's location is its biggest asset, being close to Alexanderplatz and major transport links. I found it very convenient for getting around Berlin, as many attractions were within walking distance.
Dining
7.0
Breakfast had a good selection, including fresh fruit and cheeses. I enjoyed the scrambled eggs, but I found the lack of some choices common in British breakfasts a bit disappointing. It can get crowded, so going early is advisable.
Facilities
7.0
The hotel is modern and well-maintained. However, the lack of a kettle and fridge in the room was a downside for me. I noted that the bathroom facilities were well-kept, despite some issues with water leakage due to design.
Mel
United States,
November
2024
5.6/10
I had a generally positive experience at H2 Hotel Berlin-Alexanderplatz. The location was fantastic, making it easy to explore the city, and the breakfast buffet had a good selection. However, I did find the room a bit too warm and the pillows were too soft for my liking. Overall, it was a good stay for the price.
Rooms
7.0
The room was functional, though a bit too warm and with pillows that didn't suit me well. I appreciated the modern design, but it could use a little more comfort in terms of bedding.
Service
8.0
I found the staff to be friendly and helpful, always greeting me with a smile. They were responsive when I requested additional pillows.
Location
9.0
The hotel's location is excellent, just a short walk to Alexanderplatz and close to public transportation, making it convenient for getting around Berlin.
Dining
7.0
The breakfast buffet was decent, offering a variety of options like fresh fruit and meats, though it could have included some British favorites like bacon and fried eggs.
Facilities
7.0
The overall facilities were good and well-maintained, but I missed having a kettle in the room for tea.
Catherine
United States,
November
2024
5.4/10
I had a good stay at H2 Hotel Berlin-Alexanderplatz, especially due to its excellent location close to public transport and plenty of dining options. The breakfast selection was impressive and kept me fueled for my adventures. However, I did notice some cleanliness issues in my room that detracted from the overall experience.
Rooms
7.0
My room was simple but comfortable, featuring four single beds and a small seating area. I appreciated the TV, especially for catching live sports. However, it lacked some storage space, which was a bit of a hassle for my stay.
Service
9.0
The staff were super friendly and always ready to help when I needed something. Their attentiveness definitely enhanced my experience overall.
Location
10.0
The hotel's location is a major plus, just a five-minute walk from the main station and close to Alexanderplatz. It made exploring Berlin effortless with easy access to public transport.
Dining
8.0
Breakfast was quite good, with a nice mix of continental options and hot selections like scrambled eggs and meatballs. I also appreciated the convenience of dining options available at the hotel after long days out.
Facilities
6.0
Overall, I found the facilities to be well-maintained and the atmosphere cozy. However, I wish the bathrooms were a bit cleaner, as I encountered some issues in mine.
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